Rent payment
Housing costs include rent and water charges. In some houses, you can also book a sauna session and a parking space for a fee.
Your rent
Your housing costs include rent and water charges, which are paid monthly.
- You will receive your rent invoice for one year at a time.
- Pay your rent by the 2nd of each month.
- Use the reference number on your rent invoice.
- We recommend that you arrange to receive your rent invoice as an e-invoice via your online banking service. To set up e-invoicing, log in to your online banking and select the company and business ID shown on your rent invoice as the biller.
The rent is reviewed annually. You will be notified of any increase at least two months before the new rent takes effect.
Check your rent payment status via OmaVAV
You can check your rent payment status via the OmaVAV service. If you have any queries, you can also send a message via OmaVAV to the rent monitoring service or housing advice service.
Water charges are determined by the number of occupants or consumption
In the majority of VAV’s rented homes, the water charge is determined by the number of residents. The water charge is shown on your rent bill. If the number of occupants in your home changes, please notify customer services.
If the water charge for your apartment is based on consumption, you will receive a separate water bill each month.
Parking space and sauna fees are paid monthly
If you have booked a parking space or a sauna slot, the fee is paid at the same time as your rent. Charges begin at the start of the month following your booking. Our rent collection team will send you a new rent invoice.
You can enquire about available parking spaces or sauna slots in OmaVAV.
If you are having difficulties paying your rent, it is best to contact us as early as possible so that we have more options to help you.
VAV’s housing advisers Mervi Rytkönen and Noora Seinä
Rent is a priority bill that must be paid to ensure you can continue living in your home. If you do not pay your full rent by the due date (the 2nd of the month), we will send you a payment reminder. We will charge late payment interest and a reminder fee on any rent paid late.
In the worst-case scenario, rent arrears can lead to the termination of your tenancy agreement and eviction.
VAV works in partnership with the Vantaa and Kerava Welfare Area to ensure that customers can continue to live in their homes and pay their rent. You can also contact the social advice service of the Vantaa and Kerava Welfare Area yourself.
Find out more about OmaVAV.
Housing benefits
If you are experiencing financial difficulties, you can check your eligibility for Kela’s housing benefit or income support. We recommend that the benefit be paid directly to VAV. Kela will obtain the necessary information regarding your tenancy agreement and payment details directly from VAV’s system.
