OmaVAV service
The OmaVAV online service for residents allows you to manage all your housing-related matters at a time that suits you best.
Find everything related to your housing on OmaVAV
OmaVAV is VAV’s own online service for residents.
With the OmaVAV service, you can, for example,
- report a fault
- check your rent payment status
- send us messages and questions
- get in touch with other residents in your house via the neighbours’ channel
- read guidance on living in your house
- find out about the latest news for your block.
How to start using the service
You can easily use OmaVAV on your phone or computer. The service is available as a mobile app and via the website.
Mobile app
- Download the app to receive notifications when new content is available.
- You can download the mobile app for free from the app store. The app is called “Avy – Home App”.
Website
- You can find the OmaVAV website at omavav.fi.
- You can access the website on both a computer and a mobile phone.
You can also find a link to the service on the VAV website’s homepage under ‘Log in’.
Please note: You will receive reminders about activation via email and text messages. The sender is OmaVAV / noreply@vav.fi. The messages will direct you to avy.app.link/get, where you can download the app.
Log in using your online banking credentials or via email
You can log in to the OmaVAV service using your online banking credentials, a mobile certificate or a one-off password sent to your email
Please note that only residents who have signed a tenancy agreement can log in to the service.
Frequently asked questions about OmaVAV
I can’t register for the OmaVAV service. What can I do?
Only tenants who have signed a tenancy agreement can log in to the OmaVAV service. If you have signed a tenancy agreement but are unable to log in, please contact VAV’s customer service.
I don’t have a smartphone. Can I still use the OmaVAV service?
Yes, you can. The OmaVAV service also works on a computer. Go to omavav.fi.
I don’t have online banking credentials. What can I do?
You can log in to the service using a one-off password sent to your email.
Why did I receive a reminder message about logging in to OmaVAV?
We send reminders to residents who have not yet logged in to the OmaVAV service. The service provides you with important information about matters relating to your housing.
Explore the content on OmaVAV
Watch the videos to see what features and content OmaVAV has to offer.